Returns Policy

Overview

Our refund and return policy at Amnazone extends for 30 days from the date of purchase. If more than 30 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It should also be in its original packaging.

Refunds

Upon receipt and inspection of your returned item, we will notify you via email regarding the approval or rejection of your refund.

If your return is approved, your refund will be processed in a timely manner, and a credit will automatically be applied to your credit card or original method of payment within one month.

Late or Missing Refunds

If you haven’t received your refund yet, please follow these steps:

  1. Check your bank account again.
  2. Contact your credit card company; processing times may vary.
  3. Contact your bank; there may be a processing delay.

If, after these steps, you still have not received your refund, please contact us at mail@amnazone.com.

Sale Items

Please note that only regular-priced items are eligible for refunds. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at mail@amnazone.com and send your item to the Lahore or Karachi Office according to the destination on following address.

1- 3rd floor, anam empire, sharh e faisal Karachi

2- 71-3-B2 township Lahore

Shipping Returns

To return your product, please mail it to: mail@manazone.com

You are responsible for covering the shipping costs for returning your item. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Shipping times for exchanged products may vary depending on your location.

For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of your returned item.

Need Help?

If you have any questions related to refunds and returns, please do not hesitate to contact us at mail@amnazone.com. We’re here to assist you.